Technology that just works.
Helping small businesses spend less time fighting technology with reliable support, documented systems and solutions built around how you work.
A 15-minute look at your setup, by screenshare or visit. No charge, no obligation.
What we fix
Recurring frustrations, sorted properly.
The familiar problems behind most "can someone look at our IT?" calls.
Slow computers wasting staff time
Wi-Fi that drops out in parts of the office
Scanning, printing and email issues
Files scattered across personal drives, Google Drive and USB sticks
The same issues coming back every few weeks
Technology that has become a daily annoyance
Why WhiTek
What you actually get.
The differences that show up once you start working with us.
No lock-in contracts
Engage WhiTek when you need help. No minimum term, no exit fees, no pressure to stay.
Documented work, every time
Every job ends with a short written record of what was changed and why. So nothing relies on memory.
Same-day response within business hours
Issues raised before mid-afternoon usually get a response the same business day.
Local to the Central Coast
Based locally, with on-site work across the Central Coast and travel to Newcastle and Sydney when needed.
Automation where it pays off
Repetitive admin tasks get scripted away when the time saved is worth more than the time invested.
Built around your setup, not a template
Recommendations come from looking at how your business actually runs. Not from a service catalogue.
Capabilities
What we work with.
Six areas covering the everyday IT a small business actually needs.
Business IT support
Day-to-day support across your team, on-site and remote.
Microsoft 365 & cloud systems
Tenant setup, migrations, mailbox and identity, ongoing administration.
Networking & infrastructure
Wi-Fi, routing, switching, structured cabling, monitoring.
Automation & workflow solutions
Scripted fixes and integrations that take repetitive admin work off your team's plate.
Device management & security
Hardware lifecycle, patching, endpoint protection, sensible policies.
Custom integrations & software
Bespoke fixes and integrations when off-the-shelf tools don't quite fit.
Tools we work with
How it usually goes
The same four steps every time, from your first message to the job being done.
You get in touch
Call, email, or fill in the form. A few lines about what's playing up is enough.
I take a look
15 minutes on a screenshare for most things, or a quick visit if it needs hands on. No charge for this bit.
You see a quote
Fixed price for small jobs, hourly with a cap for bigger ones. Nothing starts until you've okayed the number.
Sorted, with notes
I fix it and send a short write-up of what I did. Future-you (or anyone after me) won't be starting blind.
Sounds reasonable? Start with step one.
About
Built around one principle.
WhiTek was built around a simple idea: technology should support your business, not slow it down.
Grounded in years of hands-on experience across business environments, infrastructure and operational systems.
Beckam
Founder, WhiTek · Central Coast NSW
Pricing
Fair, transparent, scaled to the work.
No contracts. No surprise invoices. Nothing starts without a number you've approved.
One-off jobs
Fixed quote, paid on completion. Best for breaks, fixes and small projects.
Pay as you go
Hourly with a cap, so the meter doesn't run forever. Currently $120/hr remote, $150/hr on-site.
Monthly retainer
Predictable monthly cost, scaled to your team size. Typically $300-$900/month for small teams; larger setups quoted individually.
Not sure what fits? Book a free review and I'll point you at the smallest option that'll do the job.
Get in touch
A few lines about what's going wrong is plenty. I'll reply the same business day, and we'll set up a quick look if one makes sense.
Service area
Central Coast, NSW
On-site across Central Coast, Newcastle and Sydney. Remote support Australia-wide.